Your Privacy Is Our Responsibility
Your personal information is completely safe at absa8. We handle your data in compliance with SSL encryption and strict data protection policies.
Introduction & Scope
This privacy policy applies to all registered and unregistered users of the absa8 platform. When you use the absa8 website, mobile version, or any related services, the terms of this policy automatically take effect.
absa8 believes that protecting users' personal information is a fundamental right. That is why we are committed to full transparency about how your data is collected, what purposes it is used for, and how it is kept secure. Please read this policy carefully and contact our support team if you have any questions.
In this policy, "we", "our", or "absa8" refers to the absa8 operator and its associated services. "You" or "user" refers to any person using the platform.
1. Information We Collect
absa8 collects only the information necessary to provide platform services, ensure security, and meet legal obligations. The categories of information collected are detailed below.
Identity Information
Information you provide when registering an account includes:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Password (stored in encrypted form)
Financial Information
The following information is collected to process transactions:
- Payment method details (bKash, Nagad, Rocket, Upay, bank information)
- Deposit and withdrawal history
- Transaction dates and amounts
- Payment verification records
Technical Information
Information collected automatically while using the platform:
- IP address and geographic location
- Browser and device type
- Operating system information
- Cookies and session data
- Page visit and click records
Gaming Activity
The following information is kept to ensure responsible gaming:
- Play history and betting records
- Win/loss statistics
- Session duration
- Self-set limits and break information
2. Purpose of Data Use
absa8 uses collected information only for defined and legitimate purposes. Your information is not used for any purpose other than those stated below.
Account Management
Your information is used to create, verify, and maintain your account and to keep your login secure.
Transaction Processing
Financial information is needed to complete deposit and withdrawal requests quickly and accurately.
Customer Service
Relevant information is used to resolve your issues and provide support.
Fraud Prevention
Information is analysed to detect suspicious activity and ensure account security.
Responsible Gaming
Gaming data is reviewed to identify risks of excessive gambling and to assist users when needed.
Important Notifications
Contact information is used to communicate platform policy changes, security alerts, and transaction confirmations.
3. Cookies & Tracking Technologies
absa8 uses cookies and similar technologies to operate the website smoothly and improve the user experience. Cookies are small text files stored on your device.
Types of Cookies
- Essential Cookies: These cookies are required to maintain login sessions, store security tokens, and support the platform's core functions. Disabling them may prevent the platform from working properly.
- Functional Cookies: Used to remember your language preference, auto-login settings, and other personal preferences.
- Analytical Cookies: Collect anonymous data to understand which pages are used most and how the platform is performing.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent you from accessing some features of the platform.
4. Sharing Information with Third Parties
absa8 never sells, rents, or transfers your personal information to third parties for marketing purposes. Information is shared only in the limited circumstances listed below:
Service Provider Partners
The minimum necessary information is shared with payment gateways (bKash, Nagad, Rocket, Upay, and bank partners), technology infrastructure providers, and game software developers to operate the service. These partners are contractually bound to meet our privacy standards.
Legal Requirements
Relevant information may be provided to authorities in response to court orders, legitimate requests from government authorities, or to meet legal obligations. In such cases, we provide only the specific information requested.
Fraud Investigations
Information may be shared with relevant authorities when required for investigations into possible fraud, money laundering, or other illegal activity.
Business Changes
User information may be transferred in the event of a company merger, acquisition, or asset transfer. In such cases, we will notify users in advance.
5. Data Security Measures
To protect your information, absa8 has put in place industry-standard technical and administrative security measures.
Technical Security
- SSL/TLS Encryption: All data exchanged between the platform and your device is transmitted through encrypted channels.
- Password Hashing: Your password is never stored directly — only a one-way cryptographic hash is kept.
- Firewall & Access Controls: A layered security framework is used to prevent unauthorised access.
- Regular Security Audits: Periodic technical reviews are conducted to identify potential vulnerabilities.
Administrative Security
- Only authorised staff have access to personal information.
- All staff receive privacy training and are required to follow strict policies.
- Data access logs are maintained and reviewed regularly.
6. Data Retention Period
absa8 retains your information only for as long as necessary. The following factors are considered when determining the retention period:
Account Information
Retained for as long as the account is active and for the legally required period after closure.
Transaction Records
Retained for the mandatory period required under financial regulations.
Gaming History
Kept for the period necessary for responsible gaming review purposes.
Technical Logs
Kept for a limited period for security review purposes, then automatically deleted.
Once the defined retention period ends, information is securely deleted or anonymised so that no individual can be identified.
7. User Rights
As a user of absa8's services, you have the following rights regarding your personal information. Contact our support team to exercise these rights.
1 Right to Be Informed
You have the full right to know what information we collect about you, how we use it, and who we share it with. Upon request, we are obliged to provide details of the information we hold about you.
2 Right to Rectification
If any information in your profile is incorrect or incomplete, you may submit a correction request to us. We will update the information as quickly as possible.
3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
4 Right to Object to Processing
You may object to the use of your information for specific purposes. Contact us at any time to stop marketing communications.
5 Right to Close Account
You may request to close your absa8 account at any time. Upon receiving your request, we will take the necessary steps.
6 Right to Data Portability
You may request a copy of your information in a machine-readable format, which you can use with another service.
8. Protection of Minors
Restriction for Those Under 21
absa8 is explicitly for individuals aged 21 or older only. We do not and will not knowingly collect information from any minor. Through our age verification process, we ensure that only adults can use the platform.
If a minor has registered in any way and this comes to our attention, we will immediately close that account and securely delete all associated information.
9. Policy Changes & Updates
absa8 reserves the right to update this privacy policy at any time. If any significant changes are made to the policy, we will notify users by the following methods:
- A summary of the changes will be communicated through a website notice or pop-up.
- A notification may be sent by email to registered users.
- The "Last Updated" date at the top of the page will always be kept current.
- If you continue using the platform after any changes, you will be considered to have accepted the new policy.
We recommend that you visit this page regularly and stay informed about the latest version of the policy.
10. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team. absa8 always gives the highest priority to user privacy concerns.
Live Chat Support
Talk directly with our support team — 24/7 service available.
Support is available in both Bengali and English.